Franchisee Technology Support

The HUB Software

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Introduction

• The Hub Introduction

Territory Sales

• Managing your Pre-Existing List

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Instructors

• Creating and Editing Instructors

• How to Schedule Instructors

• Adding, Removing, and Changing Instructors

• Checking Instructors in for Programs

• Sending instructor schedules

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The Board

• Board Views

• Creating a Program

• Evaluating Programs

• Creating a Camp

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Payroll

• How Payroll Works

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Receivables

• Receiving Payments (Checks & Online Registration)

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Surveys

• How to create and review surveys

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Jumbula Registration System

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 Season setup

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Create a Season

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Creating an After School Program

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Creating a Camp

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Making the Program LIVE within Jumbula

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Emailing participants (Classes and Camps)

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Creating a Roster (Regular & Custom)

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How to setup a coupon:

How to setup a discount:

How to setup a payment plan

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Payment methods & checkout settings:

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How to view and test a class:

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How to refund a person BUT keeping them in the class/camp:

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How to cancel a program and refunding (Adding a credit to family account or refunding)

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How to change a participants week of camp to another week:

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How to Add a Waiver

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Before/After Registration Set-up

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Additional Jumbula Training

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The entire process of setting up Online Registration for an After School Program

How to dispute a charge on Stripe