Overtime Athletics Programming Year – September to August
Located here are a series of memo’s franchisees should reference to “STAY ON TRACK” as it relates to universal actions, themes, and topics that should be considered throughout the course of a programming year. OTA’s two decades of operations have allowed us to pin-point the necessary sales, marketing, customer service, program management, staff management, budgeting, and investigations that should be addressed as a programming year unfolds.
As you may recall, our Training Program identifies the below as the 5 areas of focus on a day to day or week to week bases:
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Housekeeping
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Programming Review (and Customer Service)
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Staff Management
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Brand Support – Sales/Retention/Marketing
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Research and Projects
The memo series found here address these areas of focus with an understanding that universal actions, themes, and topics MOST LIKELY impact or come up at the same time for ALL territories.
You should think of these memos as something to draw from, a tool to guide you based on the “rhythm of the Programming Year”.